Digital Training Specialist

Here's a brief overview of the tasks and responsibilities you'll have :

• Analyze learning needs in collaboration with content experts and stakeholders;
• Design training paths adapted to different user profiles and complex organizational contexts;
• Develop pedagogical scenarios that promote independent learning and the application of knowledge;
• Develop e-learning modules, e-learning courses and digital self-learning paths;
• Produce multimedia content such as video clips, tutorials, interactive demonstrations and simulations;
• Create task aids, quick reference guides, infographics, FAQs, and support tools;
• Ensure accessibility, pedagogical quality, user experience and consistency of the content developed;
• Maintain a centralized library of educational content and make required updates;
• Integrate content into training platforms and manage learning catalogs;
• Perform functional testing, quality control, and version tracking prior to release;
• Ensure compliance with applicable technological, pedagogical and organizational standards;
• Define performance indicators and measure the effectiveness of training activities;
• Produce dashboards, usage reports, and training adoption analytics;
• Identify opportunities for continuous improvement of content, paths and knowledge transfer practices;
• Contribute to change management initiatives that drive the sustainable adoption of organizational tools, processes, and methods.

The profile you are looking for is as follows:

• Bachelor's degree in information technology, administration, management or a related field;
• Have at least fifteen (15) years of experience in the field of information technology;
• Have at least five (5) years of experience acquired in the last ten (10) years as a specialist in digital training, e-learning or educational engineering;
• Demonstrate significant experience in instructional engineering and digital training development;
• Design training programs for complex technological or organizational environments;
• Create multimedia, interactive, and self-learning content;
• Collaborate with content experts and multidisciplinary teams on large-scale projects;
• Participate in organizational transformation or information systems deployment projects;
• Master the principles of adult learning (andragogy);
• Knowledge of change management and digital systems adoption approaches;
• Demonstrate an excellent ability to popularize and structure information;
• Apply Agile or hybrid project management methods;
• Use Microsoft 365, Power Platform, Dynamics 365, and Project Operations (an asset);
• Proficiency in Azure DevOps and associated collaboration tools (an asset);
• Experience in project, program or portfolio management (an asset);
• Experience in a project office or PMO (an asset);
• Knowledge of the healthcare sector (an asset);
• Understand the areas of portfolio, program and project management (an asset);
• Obtain certification in instructional design, educational technology, or instructional engineering;
• Hold an Articulate Storyline, Rise 360 or equivalent certification;
• Have a Microsoft Learning, Microsoft Certified Trainer (MCT) or equivalent certification;
• Hold a change management certification, such as Prosci or an equivalent certification;
• Have a PMP, PMI-ACP, CAPM, PRINCE2, Agile, Power Platform, or Dynamics 365 certification (an asset).