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Public services

Upgrade your digital infrastructure.

By upgrading your digital infrastructure, your administration can automate its processes and deliver faster, more personalized services to citizens. The result: optimized resource management and public services that are more reliable and secure.

Discover our services.

Modernizing strategic networks and systems.

We work closely with several major cities in Quebec to support their digital shift and implement new technologies. By helping them become smart cities, they are better equipped to adapt to new realities and evolving challenges, improve the performance and efficiency of services delivered to citizens and businesses, and strengthen their sustainable development efforts.

Cloud computing, mobile solutions, IT continuity planning, and agile project management are just a few of the ways we help cities improve the quality of life for their residents.

With an active project portfolio of more than $35 million planned over the next two years, COFOMO has demonstrated long‑standing presence and deep expertise in this complex sector.

  • 11% of our workforce

  • 90+ project delivery teams

  • +10 years of experience

Integrated solutions designed to address evolving challenges and initiatives

The municipal sector must constantly adapt to evolving realities and challenges. To keep pace, cities must continually improve the efficiency of their services to citizens and businesses, rethink their practices, and develop solutions that best address growing market needs.

COFOMO’s consultants work with both small and large municipalities to drive innovation in the development and deployment of new technologies and solutions that enhance performance and increase service efficiency.

  • Digital transformation – Ensuring a seamless transition to the cloud and integrating new platforms to replace outdated systems.
  • Citizen services – Redesigning how citizens are served through mobile solutions, urban interaction tools, and virtual appointment systems.
  • Sustainable development – Developing business continuity and IT continuity plans that ensure service delivery to citizens and businesses in the event of a crisis (pandemic, natural disaster, etc.).
  • Smart city – Implementing innovative solutions that enable better decision‑making and improve residents’ quality of life.
  • New reality – Introducing new practices such as collaborative workspaces, remote work, operational process redesign, and agile project management

COFOMO’s consultants contribute to major smart city initiatives—large‑scale projects aimed at accelerating the digital transformation of municipalities.

Access to information

Implementing new measures and additional features to improve services.

  • Search engine – Development of a solution to search agreements and other contractual instruments, making it easier for municipalities to share the information they hold.
  • Web portal – Enhancing existing solutions while improving the quality of services delivered.
  • Data governance – Establishing data architecture frameworks to guide development practices and ensure healthy, secure data management.
  • Digital court – Deployment of a portal for citizens and legal partners.
  • Transformation – Modernizing website pages and content, integrating new digital services, and centralizing content management.

Smart city

Innovating through solutions that ensure better management and enable AI‑driven decision‑making.

  • Enterprise systems and territory management – Intelligence and data‑exploitation project leveraging routing and geolocation information for several thousand vehicles, including solutions for vehicle‑tracking optimization, route planning, and real‑time monitoring of field work.
  • Architecture framework – Development of a platform for sharing urban mobility resources (Bixi, freight transport, Communauto) and supporting community stakeholders in creating a collaborative solution.
  • Taxi bureau – Technology analysis (recommendations and roadmaps) for interactions through a mobile application (integrated solution, electronic tickets, etc.).
  • Wi‑Fi – Upgrading public Wi‑Fi access points in parks, libraries, sports facilities, and other public spaces.
  • 5G – Upgrading telecommunications infrastructure and deploying antennas in preparation for 5G.

Services for citizens and businesses

Developing and implementing new applications across various platforms to improve services to citizens and businesses.

  • Water services – Development of a recovery and continuity plan, along with modernization of the telecommunications architecture for drinking water plants.
  • Municipal court – Implementation of video‑appearance systems to maintain access to justice during the pandemic.
  • Territory management – Optimization of intervention planning for maintenance teams and municipal asset management.
  • Procurement services – Identification of new logistics and application platforms to optimize delivery routes for carriers serving internal stakeholders.
  • Heritage – Development of heritage‑related applications for mobile platforms.

A shifting reality

COFOMO provides support to several municipal partners by helping them develop strategies, implement new solutions and practices, and rethink how work is carried out and how services are delivered to citizens during a pandemic.

  • Virtual elections and events  
    • Market analysis to identify the best solutions and technology platforms to ensure the security and integrity of remote voting.
    • Market analysis to identify the best solutions and vendors capable of hosting large‑scale public events (from agglomeration council meetings to award ceremonies and citizen consultations).
  • Transition to hoteling workspaces and redesigned collaborative environments
  • Technology review – Assessment of workspace‑management solutions and their deployment to support a safe return to in‑person work.
  • Integration of Google collaborative messaging tools
  • Connected and collaborative conference rooms  – Deployment of modern conference rooms across various municipal buildings.
  • Support for technical teams during the transition to remote work  – Including the provisioning of laptops configured for videoconferencing and document sharing through the Google suite.

Support tailored to your needs.

Our offering is supported by three delivery methods that can be activated at any stage of your transformation life cycle.

  • Strategic consulting

    A strategic partner to drive and shape your business decisions.

  • Professional services

    Top experts available whenever you need them.

  • Solutions and projects

    Committed to your success every step of the way.

At COFOMO, our goal is not only to drive technological change but also to foster growth and innovation. With our centers of excellence, digital ingenuity, and approach, we are uniquely positioned to successfully lead your digital transformation and artificial intelligence projects.