DevOps Analyst in Production Engineering
With over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.
Our promise
Help our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.
Job description
- Participate in the design and automation of daily processes to improve the efficiency of platforms
- Contribute to continuous process improvement and design automated solutions
- Analyze user requirements and ensure production readiness
- Provide L1/L2 level support on DevOps platforms globally
- Ensure the availability and proper functioning of DevOps platforms in production 24/7
- Define monitoring and capacity management policies
- Manage and prioritize tasks while ensuring regular follow-up
- Deliver according to specifications and schedules
- Deploy new versions and patches of platforms
- Identify opportunities for process improvement and contribute to their automation
- Test automated processes to ensure robustness and compliance
- Provide recommendations and solutions related to performance, capacity, and architecture
- Document architectures, designs, and meeting minutes
- Participate in projects to migrate legacy platforms to modern solutions
- Collaborate with teams to manage incidents and quickly restore services
- Participate in the onboarding of new users or teams
- Manage and use monitoring tools (Grafana, Prometheus, Dynatrace) and perform performance analysis
- Keep up to date with new technologies and propose relevant innovations.
- Have at least five (5) years of experience in application support (APS)
- Have certification or in-depth knowledge of Linux operating systems (Red Hat, Ubuntu)
- Have experience with Docker and Kubernetes containers
- Have experience in IT support in a financial sector
- Demonstrate knowledge of security and integration with CyberArk or Vault solutions via API
- Have exposure or skills in SQL Server, Oracle and NoSQL databases
- Understand the application lifecycle and Agile methodology
- Ensure proper management of tasks, priorities and risks
- Demonstrate an understanding of production processes, including change management, releases, incidents and problems
- Proficient in the following tools: Artifactory, Bitbucket, Confluence, Fortify, Jira, Nexus IQ, SonarQube and TeamCity
- Be able to administer and configure platforms (installation, configuration, maintenance, upgrade) and support users in the resolution of incidents and their integration (onboarding)
- Master systems administration with expertise in Linux/Unix and a good knowledge of Windows environments
- Demonstrate a good understanding of global infrastructures, including firewalls, network protocols, certificate management and networking concepts
- Have a good understanding of network principles and load balancing technologies
- Implement automation solutions including test and deployment cycles as well as tools such as Jenkins and Git, with integration with security vaults
- Master programming and scripting concepts and develop in Python, Perl or Bash
- Understand user and server authentication mechanisms in a secure automated deployment context
- Understand cloud platforms and contribute to the delivery of PaaS solutions
- Effectively use ServiceNow to manage incidents, requests, changes, and problems
- Proficiency in Ansible scripting and Python skills (asset)
- Hold ITIL 4 Foundation certification (asset)
- Fluency in French and English for professional communications, documentation and interactions with customers, suppliers and colleagues across Canada.
Why choose a career at COFOMO?*
- Competitive compensation and benefits
- Wellness program
- 24/7 telemedicine access
- Support for legal, accounting, and mental health needs
- Focus on growth, development, and skills enhancement
- Personalized career plan and tailored guidance
- Hybrid work environment
- Active social club and year-round events
* Only applicable to permanent COFOMO employees.
Join our team.
Make a difference every day by taking advantage of our development programs, access to our Centers of excellence, and a stimulating work environment.
Professional development
We invest in our talent, encourage continuous growth, and support you in every aspect of your career.
Latest technologies and best practices
Leverage your skills, knowledge, and problem-solving abilities on large-scale projects for leading clients.
Welcoming and people-focused organization
A place where you can feel at home. COFOMO is a space where you can grow, learn, create, contribute, and be recognized for your achievements.
Working at COFOMO gives you the opportunity to collaborate today on the technological projects of tomorrow — from green technology to the latest innovations in artificial intelligence and information security.
Our Values
Beyond words, COFOMO’s values guide our actions and shape our policies. Without them, we’d be just another company—and we are anything but that.
At COFOMO :
You are recognized and valued for your skills, expertise, and—most importantly—your potential. That’s how we measure value here.
We hire people based on talent. Period.
Everyone matters, everyone’s voice counts, and everyone is respected.
COFOMO values the differences that enable each of us to make meaningful and unique contributions to our success and shared culture. We foster diversity and inclusion, creating workplaces where new ideas, different experiences, and unique perspectives can be shared—often with people you might not otherwise have the opportunity to collaborate with.
MASCULINE OR FEMININE TERMS ARE USED INTERCHANGEABLY WITHOUT ANY INTENT OF DISCRIMINATION. COFOMO IS AN EMPLOYER OF CHOICE THAT PROMOTES DIVERSITY AND APPLIES FAIR EMPLOYMENT PRACTICES.
Employer of choice
COFOMO is a consulting firm specializing in digital transformation and artificial intelligence. We stand out for the digital ingenuity of our talent, our unique approach, and our values. Make an informed choice and discover what makes us
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