Business Analyst - Expert
With over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.
Our promise
Help our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.
Job description
- Support product owners, business line partners, and the digital delivery team in their decision-making and deliverables ;
- Adopt a user-centric, solution-agnostic approach for multi-domain initiatives;
- Define the scope of processes to be optimized and proactively support the planning of activities for the various deliverables ;
- Lead workshops with multiple stakeholders at various levels and expertise to understand their needs and issues ;
- Model current and target processes based on existing mapping practices;
- Perform high-level and detailed impact analyses on all angles of the scope of change and with the help of experts ;
- Collect, document and analyze business, stakeholder and solution needs , understand their linkages and ensure their traceability ;
- Actively participate in the partner search process, analyze various solutions and make recommendations on the solutions to be adopted ;
- Define, identify user test scenarios (UATs) and support users in the operational transfer;
- Make proposals for the change management strategy.
- Hold a university degree in a field related to the industry and several years of relevant experience;
- Demonstrate business analysis skills in a technology-intensive ecosystem;
- Have experience in end-to-end business process transformation, change management and continuous improvement;
- Demonstrate good business acumen and a good understanding of the activities, processes and issues of the banking sector, including regulatory and governance requirements;
- Knowledge of business process improvement and mapping, including BPMN modeling;
- Knowledge of quality assurance processes, including the development of test strategies and scenarios;
- Demonstrate the ability to think strategically, have excellent analytical, synthetic, communicative and complex problem-solving skills;
- Demonstrate leadership, initiative, good priority management and adaptability;
- Master the Agile methodology (Scrum, Kanban, SAFe) as well as Atlassian tools, including JIRA and Confluence.
Why choose a career at COFOMO?*
- Competitive compensation and benefits
- Wellness program
- 24/7 telemedicine access
- Support for legal, accounting, and mental health needs
- Focus on growth, development, and skills enhancement
- Personalized career plan and tailored guidance
- Hybrid work environment
- Active social club and year-round events
* Only applicable to permanent COFOMO employees.

Join our team.
Make a difference every day by taking advantage of our development programs, access to our Centers of excellence, and a stimulating work environment.
Professional development
We invest in our talent, encourage continuous growth, and support you in every aspect of your career.
Latest technologies and best practices
Leverage your skills, knowledge, and problem-solving abilities on large-scale projects for leading clients.
Welcoming and people-focused organization
A place where you can feel at home. COFOMO is a space where you can grow, learn, create, contribute, and be recognized for your achievements.
Working at COFOMO gives you the opportunity to collaborate today on the technological projects of tomorrow, from green technology to the latest innovations in artificial intelligence and information security.
Our Values
Beyond words, COFOMO’s values guide our actions and shape our policies. Without them, we’d be just another company, and we are anything but that.
At COFOMO :
You are recognized and valued for your skills, expertise, and, most importantly, your potential. That’s how we measure value here.
We hire people based on talent. Period.
Everyone matters, everyone’s voice counts, and everyone is respected.
COFOMO values the differences that enable each of us to make meaningful and unique contributions to our success and shared culture. We foster diversity and inclusion, creating workplaces where new ideas, different experiences, and unique perspectives can be shared, often with people you might not otherwise have the opportunity to collaborate with.
MASCULINE OR FEMININE TERMS ARE USED INTERCHANGEABLY WITHOUT ANY INTENT OF DISCRIMINATION. COFOMO IS AN EMPLOYER OF CHOICE THAT PROMOTES DIVERSITY AND APPLIES FAIR EMPLOYMENT PRACTICES.
Employer of choice
COFOMO is a consulting firm specializing in digital transformation and artificial intelligence. We stand out for the digital ingenuity of our talent, our unique approach, and our values. Make an informed choice and discover what makes us