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Development of an AI Roadmap to Prioritize, Optimize, and Align.

Case Study

2026.01.01
Finance & Insurance

iA Financial Group is a Canadian insurance and wealth management group that operates in Canada and the United States. It is one of the largest public companies in Canada. 

Industry
Insurance & finance
Company size
5,500 employees
Localisation
Canada
Expertises
  • Strategic Support
  • Training 
Key facts
  • By structuring and prioritizing initiatives, the roadmap accelerated strategic alignment and maximized the potential return on investment of AI projects.
  • Our team worked with multiple leadership teams through workshops and interviews, enriching the overall perspective on information gathering.
  • The development of the comprehensive roadmap facilitated the identification and prioritization of more than 280 AI initiatives.
Group of people in a conference room discussing a roadmap to prioritize and optimize the use of artificial intelligence in their organization.

iA Financial Group needed to clarify its AI direction in an environment where data and initiatives were spread across several departments. Videns, powered by COFOMO, supported the teams through maturity assessments, cross-department workshops, and a comprehensive SWOT analysis, resulting in a roadmap of more than 280 initiatives. This work helped align investments, strengthen strategic coherence, and establish the foundations of a structured AI program. 

Context - Challenges

In a data-rich environment spread across multiple departments and systems, it is challenging to select and prioritize AI projects that offer the best return on investment. Establishing a clear direction for integrating AI to maximize data value is also difficult.

The main objective for iA Financial Group was to develop a two-year roadmap that would provide a logical, beneficial, and strategically aligned course of action for the company. Videns, powered by COFOMO was tasked with supporting the individual sector of its subsidiary, Industrial Alliance, in developing a strategic roadmap tailored to the sector and aligning it with corporate ambitions.

Solution

A structured, prioritized AI roadmap.

Through interactive workshops and individual meetings, data valuation maturity assessments, and an in-depth SWOT analysis, we developed and deployed a detailed roadmap comprising over 280 initiatives. This roadmap included timelines, effort/expectations, responsibilities, tasks, as well as dependencies and constraints. The various use cases were prioritized based on business value, internal value, and various feasibility criteria.

As part of the various workshops, Videns interacted with different leadership groups such as risk selection, actuarial, marketing, sales, and product development. Coordinating teams and individuals from multiple sectors of the organization was a significant challenge.

Results

Clear strategic alignment and accelerated execution.

Implementation of a Data Train in an agile delivery mode to sequence the execution of data-related initiatives and enhance the visibility of analytics within the organization.

Establishing a clear foundation to accelerate AI transformation.

This engagement enabled iA to structure its artificial intelligence ambitions around a clear, prioritized plan aligned with business objectives. Through a collaborative and rigorous process, the organization now benefits from a two-year vision, stronger cross-sector alignment, and a solid foundation to accelerate analytics and AI execution.

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FAQ

Why is an AI roadmap essential? 
It helps prioritize initiatives, optimize investments, and define a clear strategic direction in a data-rich environment. 

How were AI initiatives prioritized? 
Based on business value, internal value, feasibility, and dependencies identified through workshops and assessments.

What concrete value does the roadmap deliver to iA? 
A two-year strategic vision, prioritization of 280+ initiatives, and improved cross-department coordination.