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COFOMO launches a ServiceNow Centre of Excellence to turn complexity into sustainable performance

2025.10.15
What's new
3 min. reading

The centre is equipped to create operational efficiencies with clients, bringing the Now platform’s advanced AI capabilities.

COFOMO, a leader in digital transformation and consulting services, is thrilled to announce the launch of a new ServiceNow Centre of Excellence. This centre addresses a growing need among organizations to automate, streamline, and interconnect their business processes in an agile, consistent, and sustainable way by harnessing the power of the ServiceNow platform.

A business landscape demanding more agility, fluidity, and performance.

With rising operational complexity, siloed systems, artificial intelligence enabling new frontiers in automation, and growing expectations from users and customers, companies are turning to platforms like ServiceNow to streamline processes and enhance service delivery. But unlocking the platform’s full value requires deep expertise, proven methodologies, and the ability to align with business priorities.

At the heart of COFOMO’s Centre of Excellence, our Premier Partner status reflects the depth of our expertise and trusted collaboration with ServiceNow. Combined with the Now Platform’s advanced AI capabilities, we empower organizations to simplify processes, free up time, and focus on what truly matters: creating value and serving their clients better.

A structured, expert-led Centre of Excellence backed by proven experience.

Directed by Mehdi Kdioui, Leader of the ServiceNow practice and recognized ServiceNow expert, the Centre builds on a rigorous implementation methodology , proven best practices, and a team of certified specialists. It supports high-value, scalable, and consistent ServiceNow implementations tailored to each client’s business needs.

This new Centre of Excellence, supported by our status as a ServiceNow Premier Partner, reflects our commitment to driving meaningful transformation for organizations. Through the power of the platform and our integrated expertise, we design robust solutions aligned with business challenges and focused on long-term value creation.

Mark Sirois | Senior Director of Operations and Governance SERVICENOW | COFOMO
Mark Sirois
Senior Director of Operations and Governance
ServiceNow

With this Centre of Excellence, COFOMO confirms its role as a strategic partner of choice. Whether it's for defining a strategy, deploying technology, or optimizing performance, our digital ingenuity, deep expertise, and human agility allow us to deliver tangible results for clients of all sizes and industries.

Lyne Lazure | President and Chief Executive Officer | COFOMO
Lyne Lazure
President and
Chief Executive Officer
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About COFOMO

With over 30 years of recognized expertise, COFOMO stands as a leading Canadian firm in digital and artificial intelligence. From strategic consulting to solution architecture and operational support, we are the driving force behind the initiatives that elevate productivity, competitiveness, and growth for forward-thinking organizations.