Scrum Master

Here's a brief overview of the tasks and responsibilities you'll be able to do:
• Supervise and facilitate daily activities, agile ceremonies and the execution of sprints of three squads;
• Support product managers and business analysts in the definition, prioritization and refinement of the product backlog, including preparing user stories and validating their readiness, dependencies and technical prerequisites;
• Ensure alignment between the scope of initiatives and the product backlog in Jira, including ensuring that the hierarchy of posts, links, labels, components, versions, and statuses is respected;
• Support squad members in the application of agile practices and propose improvements to promote the delivery of features;
• Contribute to quarterly planning, monthly roadmap plan, and capacity planning, in collaboration with relevant stakeholders;
• Participate in the planning of initiatives and releases, then adjust plans according to team capacity and sprint objectives;
• Manage operational risks and dependencies within sprints by proactively identifying, raising them, and ensuring solutions are in place;
• Diagnose problematic situations and facilitate their resolution with the relevant stakeholders;
• Feed follow-ups related to portfolio and initiative risks and dependencies, including in the RAID registry and Jira;
• Ensure effective communication within teams and maintain good relationships with internal and external stakeholders;
• Provide inputs for program monitoring, including weekly status, performance indicators, and milestone tracking;
• Generate capacity and effort inputs to support program cost forecasts;
• Contribute to the operational preparation of deliverables before they are put into production;
• Coordinate post-implementation follow-up, including the hypercare period, updating traceability elements in Jira, and recording lessons learned.

The profile we are looking for is as follows:
• Hold a bachelor's degree in a field related to the industry and several years of relevant experience, or have another related degree with several years of relevant experience;
• Have several years of experience in a Scrum Master role or in IT project management in an agile context;
• Master agile methodologies, including SAFe, as well as the responsibilities associated with the Scrum Master role;
• Hold a PMP certification or equivalent certification (an asset);
• Experience in IT and employee experience projects (an asset);
• Demonstrate good analytical skills, critical thinking and excellent synthesis skills;
• Communicate effectively with interlocutors at different levels of the organization;
• Know how to support and mobilize teams, collaborate effectively and demonstrate accountability;
• Be familiar with Atlassian tools, including Jira and Confluence, as well as rigorous ticket and status management practices.