Computer Technician Office Automation (Intermediate Level)
With over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.
Our promise
Help our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.
Job description
- Perform inventory and extract lists from the CMDB;
- Communicate with users and schedule appointments;
- Carry out rounds on sites to identify equipment and carry out the required checks;
- Ensure the delivery and deployment of new computers;
- Prepare, install and configure workstations;
- Deploy software, including installation, configuration, and application updates;
- Perform functional and technical tests to ensure the quality of deployments;
- Provide technical support to users during the deployment and use of solutions;
- Document procedures and adhere to established standards;
- Foster knowledge sharing and collaboration across teams.
The profile you are looking for is as follows:
- Have a minimum of five (5) years of experience in computer systems administration and technical support;
- Experience with computer equipment such as computers, tablets, printers and peripherals;
- Master the deployment and configuration of Xerox and Lexmark network printers;
- Have participated in the deployment of software and applications;
- Knowledge of call answering tools such as Octopus and customer service techniques;
- Clearly document information in a ticketing system;
- Use automated deployment tools in distributed environments;
- Experience in healthcare environments or clinical applications (an asset);
- Knowledge of ITIL (an asset);
- Proficiency in office software including Office 365, MS Office and Lotus Notes;
- Understand Active Directory and network services such as DNS and DHCP;
- Knowledge of Windows 11, Unix and Linux operating systems (an asset);
- Demonstrate an understanding of IT architectures and infrastructures;
- Have experience with TS, Citrix, VMware and Unix environments;
- Possess level 1, 2 and 3 IT support and analytical skills;
- Understand and apply IT procedures, standards and practices;
- Demonstrate team spirit, collaboration, rigor and methodology;
- Demonstrate good judgment and a sense of synthesis;
- Master Active Directory and SCCM;
- Communicate effectively with users and IT teams.
Why choose a career at COFOMO?*
- Competitive compensation and benefits
- Wellness program
- 24/7 telemedicine access
- Support for legal, accounting, and mental health needs
- Focus on growth, development, and skills enhancement
- Personalized career plan and tailored guidance
- Hybrid work environment
- Active social club and year-round events
* Only applicable to permanent COFOMO employees.
Join our team.
Make a difference every day by taking advantage of our development programs, access to our Centers of excellence, and a stimulating work environment.
Professional development
We invest in our talent, encourage continuous growth, and support you in every aspect of your career.
Latest technologies and best practices
Leverage your skills, knowledge, and problem-solving abilities on large-scale projects for leading clients.
Welcoming and people-focused organization
A place where you can feel at home. COFOMO is a space where you can grow, learn, create, contribute, and be recognized for your achievements.
Working at COFOMO gives you the opportunity to collaborate today on the technological projects of tomorrow, from green technology to the latest innovations in artificial intelligence and information security.
Our Values
Beyond words, COFOMO’s values guide our actions and shape our policies. Without them, we’d be just another company, and we are anything but that.
At COFOMO :
You are recognized and valued for your skills, expertise, and, most importantly, your potential. That’s how we measure value here.
We hire people based on talent. Period.
Everyone matters, everyone’s voice counts, and everyone is respected.
COFOMO values the differences that enable each of us to make meaningful and unique contributions to our success and shared culture. We foster diversity and inclusion, creating workplaces where new ideas, different experiences, and unique perspectives can be shared, often with people you might not otherwise have the opportunity to collaborate with.
MASCULINE OR FEMININE TERMS ARE USED INTERCHANGEABLY WITHOUT ANY INTENT OF DISCRIMINATION. COFOMO IS AN EMPLOYER OF CHOICE THAT PROMOTES DIVERSITY AND APPLIES FAIR EMPLOYMENT PRACTICES.
Employer of choice
COFOMO is a consulting firm specializing in digital transformation and artificial intelligence. We stand out for the digital ingenuity of our talent, our unique approach, and our values. Make an informed choice and discover what makes us