Technologies & Platforms

MICROSOFT

SERVICENOW

Accelerate your digital transformation with an AI-based SaaS (software as a service) cloud platform that allows you to automate human resources, accounting and finance, IT, as well as customer support processes, activities, and workflows.

  • Consulting services: roadmapping, support, and workshops
  • Implementation and development: process modernization and workflow automation
  • Maintenance: administration and availability management
  • Support: bilingual contact centre accessible 24/7/365 across Canada to manage your service requests

SALESFORCE

Cofomo masters Salesforce deployment and customization. We’ve successfully executed several large-scale projects in a variety of business sectors and industries. Our range of services includes:

  • Needs analysis
  • Solution design
  • Configuration and customization
  • Data migration
  • Training
  • Ongoing support

OPEN TEXT –

DOCUMENT MANAGEMENT

Manage your information assets in digital and paper format throughout their life cycle, from creation to archiving and destruction, in compliance with the legal and regulatory requirements in effect in your sector of activity. We offer:

  • Consulting services
  • Enterprise content management (ECM) strategies
  • An integrated document management framework
  • Information architecture
  • Planning, deployment, and integration of enterprise content management solutions (OpenText™ Content Server)

Cofomo has worked on various projects in support of the Government of Canada’s GCdocs effort for over ten years, to assure compliance with regulatory standards, regarding the management of information in electronic and paper documents and files.: Department of National Defence; Canada Border Services Agency; Fisheries and Oceans Canada; and Innovation Science and Economic Development Canada, in particular.

SECURITY+

Organizations need to protect operations and meet strict compliance requirements. Manual screening processes and fragmented security records often result in delays, inefficiencies, and unnecessary risk.

Security+, developed by Eperformance (a Cofomo company) and certified by Microsoft, provides a cloud-based platform that automates personnel security screening, centralizes records, and supports compliance with government standards.

Our offering includes:

  • Secure portal: standardized forms, multilingual submissions, real-time tracking.
  • Clearance management: complete processing of new and renewal requests, decisions, expiry tracking.
  • Files and incidents: centralized repository with incident logging and traceability.
  • Reports and dashboards: configurable performance metrics, Power BI integration, HR system connections.

GRANT+

Public sector organizations are under pressure to process growing volumes of funding requests while providing faster, more transparent services. Manual or outdated tools create delays, administrative burden, and higher costs.

Grant+, developed by Eperformance (a Cofomo company), addresses this challenge with a cloud-based solution built on Microsoft Dynamics 365 and Power Platform, that automates and streamlines the entire grant lifecycle; from intake to reporting.

Our offering includes:

  • Secure online portal: multilingual forms, WCAG 2.1AA compliant, mobile-ready.
  • End-to-end program management: intake, evaluation, approvals and agreements.
  • Administration and payments: disbursements, automated communications, budget tracking.
  • Monitoring and performance: configurable dashboards, Power BI reports, risk and results tracking.