Each of these standards or disciplines gathers an entire process related to configuration management, changes, incidents and problems having a direct impact on the technological environments and, at the same time, on the operational efficiency of a company.
Each outsourcing maintenance and application or network support contract is supported by a service level agreement (SLA). This agreement contains the description of the maximal delays of intervention during crashes, the level of availability required for the networks and applications, as well as all the details and parameters which guarantee that the intervention will meet the client's requirements.
The hosting of computers, in an outsourcing mode, is one of the most efficient and profitable methods to ensure the security and confidentiality of your data. Whatever the needs of the organization, Cofomo can provide the service in a centralized, distributed, client/server or Web environment. The security level is adapted to the particular needs of each client.
The objectives of Cofomo's hosting service is to increase the competitiveness of its clients by providing them with personalized solutions that are supported by cutting-edge and superior quality services. The hosting services give access to a national network of data processing services accompanied by a technical support that is operational 24 hours a day, 7 days a week. If needed, the hosting services can also provide a secure infrastructure and easy access to information, a proactive management of the client's equipment and applications, data processing and information systems management. |
